Refund policy

We are small business that utilizes a made-to-order business model. This means, we dont hold any inventory and we actually work with production partners to produce our inventory as needed.

So, as our customers place orders with us, we place orders with our suppliers to produce the items for them. We do this to keep our costs low, quality high!

With that said, we want to offer a quality guarantee for you. You can excpect to receive the item you ordered from us quickly, without any defects. if your item arrives damaged or with a print defect, we'll offer you a replacement or refund and let you keep the item. we do not accept returns or exchanges for change of mind, wrong size, unwanted items, sales items, gift cards, custom or personalized items.

Because we produce our items on demand with our production partners, we reserve the right to deny a refund or exchange for other reasons. Again, we are small business and we really appreciate your business.

Refund or exchange

if your blanket arrives damaged or with a print defect, please contact us within 7 days of delivery. We’ll offer a refund or replacement—no need to return the item, you can keep it.

To request a refund or replacement, please email us at info@wandersnugs.com

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